Lifting SOlutions Outperforms in independent Research Study

An independent research study, evaluating rod lift and Progressing Cavity Pump suppliers across the global oil and gas market, has released its 2024 results, and Lifting Solutions is proud to share their findings.  

After conducting hundreds of one-on-one interviews with oil and gas consumers of Progressing Cavity Pumps, the independent research firm, Kimberlite Research, found Lifting Solutions consistently outperforms the market. We excel in availability, field personnel competency, responsiveness, and pricing. As a result, we have achieved a Net Promoter Score (NPS) well above the industry average. 

Achieving Client Loyalty

Lifting Solutions’ client loyalty rating was 22% higher than the industry average for Progressing Cavity Pumps.

Delivering Value

Lifting Solutions is consistently viewed as delivering value higher than the industry average or industry expectations.

Exceeding Performance

Lifting Solutions scored a higher NPS than the industry average for Progressing Cavity Pumps worldwide. The company’s NPS was 63%, compared to the industry average of 41%.

The graphic illustrates the Customer Loyalty Index, measured by the Net Promoter Score (NPS), comparing Lifting Solutions to the industry average. According to the Kimberlite Research 2023/2024 Artificial Lift Supplier Performance Report, Lifting Solutions' NPS significantly surpasses the industry average, indicating higher customer satisfaction and loyalty. The visual representation highlights the difference in scores, with Lifting Solutions' bar prominently higher than the industry benchmark.

These results clearly demonstrate Lifting Solutions’ ability to consistently deliver value and performance. We are thankful to our clients who continue to value our products and services and who look to Lifting Solutions for our credible, capable, and high-performance people, products, and services. 

Full report details can be found at Kimberlite International Oilfield Research.

*Kimberlite Research is an international oil & gas market research and consulting company that uses data collected from one-on-one interviews with professionals to assess the current market trends and establish performance benchmarks for oilfield equipment and service suppliers. Learn more on their website at: Kimberlite Research.